Testimonials
 

2017 Outback premier

I have previously owned 3 Subarus, but not an Outback until now. After seeing a customer\'s brown outback in Calgary, I began my search. My search forced me to go out of province, and began with a call to Austin Warren at Richmond Subaru. Austin began a search. Availability was almost non-existant, but Austin kept in touch with my wish car. Fortunately, the dream car became available and a deal was made over the phone. Austin picked us up at the airport, made the experience of picking up the car pleasant, professional and with no hassles. Great finance team to work with. Further, after driving the car for 4 hours back to Alberta, we got a follow up call from Austin, Asking \"How\'s it going?\". I replied with a smile on my v face! Austin has checked in with us a couple of more times. So thanks Austin, job well done, and by the way folks, the car is fantastic.
March 15th, 2017
Tom Erdman bought a new Subaru Outback Premier at Richmond Subaru in Richmond, BC
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

Thanks Austin!

Austin delivered our car to Nanaimo for us which was super nice! We couldn\'t be happier with our Subaru experience and our car!
February 7th, 2017
Grace bought a used Veloster Turbo at Richmond Subaru in Richmond, BC
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

2016 Subaru Crosstrek

In the market for a new vehicle since late summer of 2016 but still had not found anything we both loved. We had a very definite idea of our ideal price range and what we were looking for in a vehicle. On our very first visit to Richmond Subaru and being introduced to Joe Liu who provided us with his excellent customer service and information, we were able to decide and complete our purchase of a brand new 2016 Subaru Crosstrek and drive home with a new car before the end of the day. We have purchased and driven a number of different vehicles over the years. This is our 1st Subaru. We sincerely hope our Subaru relationship will be a long and happy one.
November 29th, 2016
GM Wong bought a new 2016 Subaru Crosstrek at Richmond Subaru in Richmond, BC
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

Great experience

Edwin provided a positive experience all round. Even though he knew i was unlikely to purchase a vehicle given that i was just visiting in Richmond. I had the clear impression that Edwin was a valued employee given his positive customer service skills. He answered all my questions candidly. I can recommend this Suburu dealership based on my experience.
July 12th, 2016
Allan visited Richmond Subaru in Richmond, BC
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

purchase

I really enjoyed having Nader help us with the purchase of our new outback. He was very polite, and professional and answered all out questions knowledgably. He was prompt returning calls, and made sure that we got a competitive price for the vehicle. We never felt uncomfortable around him and he is a kind and patient professional. Thank you. Nader.
June 21st, 2016
Anna Forbes bought a new outback at Richmond Subaru in Richmond, BC
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★☆
Satisfaction: ★★★★★
Overall: ★★★★☆

Purchasing a new car

Purchased a new subaru outback , Nader was sales rep , very helpful and friendly thru the process . The business - finance team was very good .thank-you for the service
May 12th, 2016
George Callas bought a new 2016 Subaru Outback at Richmond Subaru in Richmond, BC
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★☆
Satisfaction: ★★★★★
Overall: ★★★★☆

Great Service friendly and very helpful!

Me and my wife recently bought a new 2016 Outback from Richmond Subaru from the day we first went there Heinz was very helpful and friendly, they even provided us with a free loan vehicle for a week while we were waiting for our new vehicle - He called us to offer this we didn\'t even ask..that is great service..they also gave us a full tank of gas in the loaner! When our car was ready the deliver day went smooth and everything was excellently explained (Jason from Financing was very helpful explaining the added services offered and was not pushy he just openly gave the needed information). We are very happy with the whole process and would definitely recommend Richmond Subaru!
May 9th, 2016
Brendan bought a new Outback at Richmond Subaru in Richmond, BC
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

Good Choice

If buy a Subaru is wrong, I really don\'t want to be right. Good services.
May 7th, 2016
Gordon Cheung bought a used Forester at Richmond Subaru in Richmond, BC
Friendliness:  ★★★★★
Service: ★★★★☆
Knowledge: ★★★★★
Price: ★★★☆☆
Satisfaction: ★★★★☆
Overall: ★★★★☆

Excellent Service!

We\'ve been considered Honda, Toyota and Subaru and choose Subaru and we don\'t regret it. It feels like they are not trying to scam you. Selected a Subaru Forester in Dark Grey colour which wasn\'t there in stock. They delivered from other location pretty fast, fair pricing, no bullshit and great management! Everyone from the salesman Tim Tsang, Manager Scott, Finance Jason were there to help and provided awesome customer service! Enjoyed the new car for a week now, loving it!! Thank you everyone at Richmond Subaru.
March 26th, 2016
Vladimir Prokudin bought a new Subaru Forester at Richmond Subaru in Richmond, BC
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★
*We make every effort to present information that is accurate. However, it is based on data provided by the vehicle manufacturer and/or other sources and therefore exact configuration, color, specifications & accessories should be used as a guide only and are not guaranteed. Under no circumstances will we be liable for any inaccuracies, claims or losses of any nature. Furthermore, inventory is subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include provincial or local taxes, tags, registration or title fees. To ensure your complete satisfaction, please verify accuracy prior to purchase.
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